Crossroads Drug and Alcohol Testing

Celebrating 25 years of drug and alcohol testing in 2025, Crossroads has become a premiere leader in the industry. From our humble beginnings as a reseller of rapid testing kits and a local walk-in clinic, the organization has scaled and matured in a sector that has changed profoundly in the last 15 years. We have been at the forefront of those changes, implementing technology to manage abundant data. Electronically, we provide a seamless connection from the collection site, laboratory, medical review, and test results to the client.

Read more about the Disadvantaged Business Enterprise Initiative

Our mission of Leveraging available technology, Industry experience, and customer service efficiency to meet client obligations is a practice we adhere to daily. We serve the Department of Transportation Agencies, Construction Contractors, Human Resource Departments, and the public.

Our values are Honesty, Safety, Confidentiality, Integrity, Exceptional Service, Accountability, Transparency, Flexibility, and Character that counts.

Communication is a key element that sets Crossroads apart from similar companies. Like a skilled carpenter, we will measure twice, cut only once, and deliver your company precisely what it needs: accurate, dependable, and up-to-date information.

Reporting is another essential component that leapfrogs Crossroads ahead of TPAs. Our partners like that we regularly update rosters before making selections for random testing. One of the most significant negatives with other TPAs is their maintenance practices and lack of communication. We have a thorough process of ensuring an accurate account of your MIS report.

Pricing for our services is not just competitive; it is a testament to our value. While it may seem expensive, we hope you will consider that other companies evaluate the overall cost of having an effortless drug testing program; they realize the economic advantage.

Onsite testing is a benefit that our clients enjoy for mass hiring events, bulk random, post-accident, and reasonable suspicion testing. It saves money by minimizing the downtime associated with sitting for two hours in a clinic waiting to get tested.

Through our nationwide network of collection sites, we can test your employees anywhere in the United States. We provide you with the tools to schedule tests anytime, anywhere, from your desktop or laptop computers. You can also retrieve those same results without contacting a third party. We are available around the clock if there is a problem during the process.

We continue to service municipalities like the City of Pasadena, serving as their TPA for all DOT testing. Keolis Transit operates the Orange County Transit Authority transit system and is another satisfied partner.

Crossroads was recently awarded a contract by Orange County in California to provide services for their DOT and non-DOT drug testing programs. These are just a few examples of our pleased collaborations, a testament to our service quality. Tower Mobility, a ride-share company with over 2,500 employees rapidly expanding nationwide, is the latest addition to our service list. These companies applaud Crossroads for developing and helping to maintain efficiencies in their drug testing programs, which we assist in keeping each business compliant with current regulations.

We can help you, too. Contact us any hour at 626-531-6335 or email [email protected].

Certifying Agencies

DBE Los Angeles County Metropolitan Transportation Authority
DBE California Unified Certification Program
EBE Department of General Services
LBE City of Los Angeles
MBE (Minority Business Enterprises) California Unified Certification Program
MBE Southern California Minority Supplier Diversity Council
SBE (Small Business Enterprise) Los Angeles County Metropolitan Transportation Authority
SBE California Unified Certification Program
SBE Department of General Services
VSBE Department of General Service

DBE States Certified in:

• California
• Arkansas
• Tennessee
• New Jersey
• Mississippi
• Arizona
• Texas
• North Carolina

Byron Nelson, Owner

“If your desire is to get the most from your drug testing program, random DOT, FMCSA drug testing, let’s have a conversation. We can also assist in meeting your DBE goals”.