About Us

DBE
MBE
SBE

28+ Years

of Drug and Alcohol Testing Experience

National Leader

in Compliant DOT and Non-DOT Testing Services for Government Agencies, Employers, and Individuals
With 28 years of hands-on experience in drug and alcohol testing and compliance, we serve as a national partner for DOT and non-DOT programs supporting DOT agencies, non-DOT employers, contractors, and individuals across the United States.

Crossroads began as a small, local walk-in clinic and a reseller of rapid, instant drug test kits. From those humble beginnings, we grew into a fully integrated Third-Party Administrator (TPA) with brick-and-mortar facility, built on relationships, accountability, and a deep respect for the responsibilities inherent in compliance work.

What started small has evolved into a trusted, reliable drug and alcohol testing company. We now support transportation compliance for DOT agencies, non-DOT employers, and individuals working in safety-sensitive industries nationwide, without losing the personal, accessible approach that defines who we are.

The drug and alcohol testing industry continues to change, and Crossroads remains at the forefront, helping our clients stay current with policies, regulations, and testing requirements. We use electronic chain-of-custody processing to manage complex compliance data and provide a seamless connection between HR departments, collection sites, laboratories, and Medical Review Officers (MROs). This approach gives HR teams accurate time stamped documentation, and real-time access to critical compliance information, without delays or guesswork.

Our mission is clear: support our clients in protecting their workforce and the public by delivering reliable, compliant drug and alcohol testing programs for employers and contractors.
At Crossroads, compliance is not just a service. It is a responsibility we take personally.

We offer walk-in clinics and 24/7 on-site testing services to support mass hiring events, bulk random testing, post-accident testing, and reasonable-suspicion testing. These services reduce downtime, improve efficiency, and lower operational costs. Through our nationwide network of collection sites, clients can schedule testing anywhere in the country and securely retrieve results. eCCF (electronic chain-of-custody form) is far more efficient than paper chain-of-custody forms.

 

Our pricing reflects value, not shortcuts. Organizations choose Crossroads because an efficient, compliant testing program ultimately reduces risk, saves time, and lowers total cost.

 

At Crossroads, compliance is not just a service. It is a responsibility we take personally.

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DoubleTree
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FedEx
Keolis
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Pasadena
NDASA
OCTA
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Quest

Why Crossroads?

We are a trusted partner to cities, transportation providers, and employers nationwide.
Municipalities such as the City of Pasadena rely on Crossroads as their Third Party Administrator (TPA) for DOT testing, while transit and mobility service operators like Keolis Transit North America, The Orange County Transportation Authority, and ProPark trust us to keep their operations compliant and worry free.
Our certified collectors, fast turnaround times, and hands-on support from the Owner/President help organizations manage DOT and non-DOT testing programs with confidence.
We work closely with HR teams, safety managers, and public agencies to simplify compliance, improve efficiency, and deliver the personal service larger TPA service providers often can’t.
Clear and consistent communication sets Crossroads apart from other drug testing companies and TPAs.
From roster management to random selections and MIS reporting, our team ensures records are accurate, up to date, and audit-ready. Many organizations turn to Crossroads after experiencing poor maintenance and limited communication from other providers.
About Page LA Crossroads Building.
As a confident minority-owned business, Crossroads brings both expertise and perspective to every partnership.

Need Immediate Testing?
We’re Ready to Help.

Whether it’s a same-day requirement, post-accident testing, or a last-minute pre-employment screen, our certified collectors are available to assist you right now.

What Our Customers are Saying

Byron(owner) was a very polite/patient professional. He was extremely knowledgable about the fingerprinting background check process through the D.O.J. The Crossroads location also does staffing/personal drug testing with results that are presented quickly. The parking was easy to access. Please support our local Foothill businesses!!!
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Alesia Fortunati
A very clean & friendly place for your drug testing needs. I was impressed by the kind and warm demeanor of the staff. If I ever need them again in the future--I will return here. Do not hesitate due to how it looks on Google Maps--it is the complete opposite. Keep up the stellar work!
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Al
After Quest diagnostics wasted hours of my time trying to get a pre-employment screening, I came here and they saw me immediately. I was out in less than 10 minutes. Fast service.
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Andrew Marr
Just met the nicest gentleman here. Please take care sir and thank you for helping waiting on my husband today for his test for work. 😊 very kind! To others, Don't judge the place on the outside, see the kindness inside!
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Carolann

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